Resultados de la búsqueda

Full-service rental property management in Virginia Beach, Norfolk & Chesapeake. Broker-led team with over 40 years combined experience. Call (757) 233-9595. Updates Menu PÁGINA PRINCIPAL Norfolk, Virginia Chesapeake, Virginia Propietarios New Page New Page New Page Inversión Especificaciones del propietario Buscar REIN MLS New Page Conozca a nuestro equipo Team Members Búsqueda de alquileres New Page New Page New Page New Page New Page Nuestros servicios Blog New Page New Page New Page New Page Close Virginia Beach, Norfolk y Chesapeake, Virginia Property Management in Virginia Beach, Norfolk & Chesapeake Coastal Group Inc. provides full-service residential property management for rental-property owners throughout Hampton Roads. Our broker-led team handles rental pricing, marketing, tenant screening, lease administration, rent collection, maintenance coordination, inspections and owner reporting. We work with experienced investors, first-time landlords, military homeowners receiving PCS orders, out-of-area owners and homeowners deciding whether renting or selling is the better long-term choice. Our goal is to protect the property, support stable rental income and give owners clear, practical advice without sales pressure. Coastal Group Inc. is a licensed Virginia real estate brokerage providing full-service residential property management throughout Virginia Beach, Norfolk, Chesapeake and surrounding Hampton Roads communities. Our broker-led team helps rental-property owners maximize income, protect their investment and reduce the day-to-day demands of managing residential real estate. We handle every stage of the management process, including rental pricing, marketing, tenant screening, lease administration, rent collection, maintenance coordination, inspections and owner reporting. Whether you own a single rental home or a growing investment portfolio, our goal is to provide responsive service, sound advice and professional management tailored to your property's needs. Many of the owners we serve are military families receiving PCS orders, investors expanding their portfolios, accidental landlords relocating for work, or homeowners deciding whether renting or selling is the better long-term financial decision. We believe every owner deserves objective guidance based on current market conditions—not sales pressure. Request Your Free Rental Property Analysis Or call (757) 233-9595 to speak with our team. Local Experience. Responsive Management. Clear Owner Communication. Owning rental property involves much more than collecting rent. Successful management requires careful tenant selection, consistent communication, dependable maintenance coordination, accurate financial reporting and timely action when problems arise. Coastal Group Inc. combines decades of real estate experience with established operating procedures designed to protect both your property and your investment. Every property receives the same disciplined approach, whether it is a condominium, townhome, single-family residence or small multifamily property. We believe owners should always understand what is happening with their property. That means prompt communication, practical recommendations and professional guidance throughout every stage of the management relationship. Why Owners Choose Coastal Group Broker-led residential property management Licensed Virginia real estate brokerage More than 40 years of combined real estate experience Comprehensive online rental marketing Local MLS exposure when appropriate Consistent applicant screening procedures Responsive maintenance coordination Regular owner financial reporting Experience assisting military and out-of-area owners Honest rent-versus-sell guidance without sales pressure Coastal Group by the Numbers Licensed Virginia Real Estate Brokerage Serving rental-property owners throughout Hampton Roads Residential leasing and management specialists Approximately 73% lease renewal rate during the first half of 2026 Extensive experience serving military and relocating owners Established maintenance coordination procedures Broker-led management team focused on long-term owner success Full-Service Rental Property Management Rental Pricing & Marketing Establishing the right rental price is one of the most important decisions an owner makes. Our team evaluates the property's condition, location, competing inventory and current Hampton Roads rental market to recommend a realistic rental rate designed to attract qualified applicants while maximizing long-term returns. Properties are professionally marketed through major rental websites and other advertising channels to provide broad exposure throughout the region. Learn more about our Rental Marketing services. Tenant Screening Selecting qualified residents helps protect your property and reduce future problems. Applicants are evaluated using written rental criteria that may include: Credit history Income verification Employment verification Rental history Court records Criminal-history information where legally permitted Pet information Landlord references Our goal is to place responsible residents who are likely to meet their lease obligations while treating every applicant fairly and consistently. Learn more about Tenant Screening. Rent Collection & Lease Administration Our management systems provide residents with clear payment instructions and convenient payment options. We monitor accounts, communicate with residents regarding balances and follow established collection procedures when payments become overdue. If legal action becomes necessary, we coordinate notices, attorneys and court proceedings in accordance with Virginia law while keeping owners informed throughout the process. Learn more about Rent Collection and Lease Administration. Maintenance Coordination Protecting your investment requires prompt attention to maintenance issues before they become larger and more expensive problems. Maintenance requests are documented, reviewed and assigned to appropriate vendors. Emergency conditions receive immediate priority, while owners receive recommendations and estimates for significant repairs whenever possible. Our objective is to balance cost, quality and responsiveness while helping preserve the long-term value of your property. Learn more about Maintenance Coordination. Property Inspections & Owner Reporting Regular inspections help identify maintenance concerns, lease-compliance issues and opportunities to preserve property condition. Owners receive ongoing financial reporting through our management systems together with communication regarding significant repairs, renewals and property activity. Professional reporting allows owners to stay informed whether they live in Hampton Roads or across the country. Learn more about Property Inspections. Property Management Built for Hampton Roads Every rental market is different. Rental-property ownership in Hampton Roads is influenced by military transfers, seasonal leasing activity, employment trends, housing inventory and Virginia landlord-tenant law. Local knowledge matters when establishing rental pricing, marketing vacant properties and managing long-term resident relationships. Our team regularly works with owners and residents connected to the Navy, Coast Guard, NATO and other military commands throughout the region. We understand the unique timing challenges created by PCS orders, deployments and remotely owned properties. During the first half of 2026, approximately 73% of eligible residents renewed their leases. Strong lease renewals help reduce vacancy, minimize turnover costs, decrease make-ready expenses and provide more stable rental income for owners. Should You Rent Your Property or Sell It? One of the most common questions we receive is whether an owner should continue renting a property or sell it. The answer depends on much more than today's estimated sales price or monthly rental value. We help owners evaluate: Expected rental income Current market value Equity position Mortgage financing Repair costs Vacancy risk Property management expenses Potential appreciation Tax considerations Long-term financial objectives Because Coastal Group provides both property management and real estate brokerage services, we can evaluate both options objectively. Our goal is not to convince you to rent or sell—it is to help you make the decision that best supports your long-term financial goals. Request Your Complimentary Rent-versus-Sell Review. How Our Management Process Works Initial property consultation Rental market analysis Property preparation recommendations Professional marketing Applicant screening Lease preparation and execution Ongoing property management Financial reporting and communication Lease renewal or rent-versus-sell review Who We Help Our clients include: Military owners receiving PCS orders Government employees relocating First-time landlords Experienced real estate investors Owners of single-family homes Condominium owners Townhome owners Small multifamily investors Estate representatives Owners relocating outside Hampton Roads Homeowners deciding whether to rent or sell Serving Rental Property Owners Across South Hampton Roads Virginia Beach Property Management We manage single-family homes, townhomes, condominiums and small multifamily properties throughout Virginia Beach, including Bayside, Great Neck, Kempsville, Red Mill, Shore Drive and surrounding communities. Learn more about Virginia Beach Property Management. Norfolk Property Management Our Norfolk experience includes military relocations, duplexes, older homes, small multifamily properties and neighborhoods near Naval Station Norfolk, Ghent, Colonial Place and Old Dominion University. Learn more about Norfolk Property Management. Chesapeake Property Management We serve owners throughout Chesapeake, including Great Bridge, Greenbrier, Hickory, Deep Creek and Western Branch, managing properties that range from traditional subdivisions to homes with larger lots, wells and septic systems. Learn more about Chesapeake Property Management. What Owners Say "Coastal Group kept us informed throughout the leasing process, handled maintenance professionally and made owning a rental property much easier than we expected." "After receiving military PCS orders, we needed someone we could trust to manage our home while we were out of state. Coastal Group handled everything from marketing to maintenance and gave us confidence that our property was being professionally managed." Frequently Asked Questions How much could my property rent for? Rental value depends on location, condition, size, amenities, competing inventory and current market demand. We prepare a property-specific rental analysis instead of relying solely on automated estimates. How do you screen applicants? Applicants are evaluated using written rental criteria that may include credit history, employment, income, rental history, court records, pet information and landlord references, subject to applicable laws. Do you manage homes for military owners? Yes. We regularly assist military families, government employees and owners receiving PCS orders who need dependable local representation while they relocate. Can you help us decide whether to rent or sell? Yes. We compare expected rental income, management expenses, repair costs, likely sale proceeds and your long-term financial objectives so you can make an informed decision. What areas do you serve? Our primary residential property management service areas include Virginia Beach, Norfolk and Chesapeake throughout Hampton Roads. Ready to Protect Your Investment? Whether you're preparing to rent your first property, expanding an investment portfolio or deciding whether to rent or sell, Coastal Group Inc. is ready to help. Request your complimentary rental property analysis or call (757) 233-9595 to speak with one of our property management professionals. We look forward to helping you maximize your investment while providing professional, responsive property management throughout Hampton Roads. Request a Free Rental Analysis Call 757-233-9595 CTA form anchor Rellene nuestro formulario de solicitud para propietarios para comenzar hoy mismo su solicitud y consulta. Nombre de pila Apellido Teléfono Correo electrónico DIRECCIÓN Enlace Opción múltiple Alquiler de propiedades Administración de propiedades Not sure yet I own multiple properties Si es Otro, por favor explique Entregar Teléfono (757) 233-9595 SMS Disclosure Privacy Policy 4605 Pembroke Lake Circle, Unidad #203 Virginia Beach, VA 23455 2002-2026 Todos los derechos reservados por Coastal Group, Inc.

Full-service rental property management in Virginia Beach, Norfolk, and Chesapeake, VA. Tenant screening, rent collection, maintenance, and owner reporting — all in one place. Call (757) 233-9595. Menu Close PÁGINA PRINCIPAL Norfolk, Virginia Chesapeake, Virginia Propietarios New Page New Page New Page Inversión Especificaciones del propietario Buscar REIN MLS New Page Conozca a nuestro equipo Team Members Búsqueda de alquileres New Page New Page New Page New Page New Page Nuestros servicios Blog New Page New Page New Page New Page Saque provecho de su propiedad. ¡Crece con nosotros! Criterios del propietario Portal del propietario Arrendatario Coastal Group Inc. ofrece servicios completos de administración de propiedades para propietarios residenciales en Virginia Beach, Norfolk y Chesapeake, con el objetivo de proteger su inversión a largo plazo. Nuestro portal para propietarios le brinda acceso en tiempo real a informes financieros, actualizaciones de mantenimiento, documentos de arrendamiento y herramientas de comunicación, para que siempre esté informado sin tener que estar pendiente de nada. Nosotros nos encargamos de los sistemas, los inquilinos y los detalles; usted se queda con las ganancias. Lo que ofrecemos: Reducción del riesgo de vacantes mediante un marketing agresivo y específico. Proceso exhaustivo de selección de inquilinos con cumplimiento legal incorporado. Supervisión estructurada que protege el valor de los activos y le ahorra tiempo. Con quién trabajamos mejor Somos la opción ideal para propietarios que ven su propiedad de alquiler como una inversión a largo plazo, prefieren los sistemas profesionales a la intervención personal y entienden que una gestión de calidad se amortiza sola. Puede que no seamos la opción adecuada si su principal preocupación es el precio más bajo, si prefiere gestionar a los inquilinos directamente o si desea tener la potestad de aprobar las decisiones de mantenimiento rutinario. ¿Listo para comenzar? Complete el formulario de registro para propietarios que aparece a continuación y un miembro de nuestro equipo se pondrá en contacto con usted para hablar sobre su propiedad y sus necesidades de administración. Normas y políticas • Criterios estrictos de selección de inquilinos • Protocolos de respuesta de mantenimiento • Normas de cumplimiento legal • Proceso de ejecución del cobro de alquileres • Políticas de desalojo Investing Our Tech Advantage Rellene nuestro formulario de solicitud para propietarios para comenzar hoy mismo su solicitud y consulta. Nombre de pila Apellido Teléfono Correo electrónico DIRECCIÓN Enlace Opción múltiple Alquiler de propiedades Administración de propiedades Not sure yet I own multiple properties Si es Otro, por favor explique Entregar Virginia Beach | Norfolk | Chesapeake | Área metropolitana de Hampton Roads Teléfono (757) 233-9595 4605 Pembroke Lake Circle, Unidad #203 Virginia Beach, VA 23455 2002-2026 Todos los derechos reservados por Coastal Group, Inc.

What does property management cost in Virginia Beach and Norfolk? See how our fees work, what affects pricing, and get a custom quote for your property. How Much Does Property Management Cost in Norfolk & Virginia Beach ? At Coastal Group, our residential property owners pay a monthly management fee — that's the only ongoing cost. The one other charge you'll ever see is a one-time leasing fee when we place a qualified tenant. After that, nothing else: no renewal fees, no administrative charges, no surprise line items. Because every property is different, we customize the management fee to your property type, your portfolio, and the level of service you need. Here's exactly how our pricing works, what affects it, and what you can expect. Management Fee Only — Nothing Else After Placement Monthly Management Fee. Your only ongoing cost as an owner, charged as a percentage of rent collected — not rent due. If we don't collect, we don't earn. This covers rent collection, tenant communications, maintenance coordination, owner reporting, and compliance with Virginia landlord-tenant law. No upfront or setup fees. You pay nothing to get started. No onboarding fee, no charge while we market your property. Your management fee begins when your rent does. One-time leasing fee at tenant placement. When we place a qualified tenant in your property, you pay a one-time leasing fee — the only fee beyond the monthly management fee. It's paid to whichever licensed agent brings the qualified tenant, whether that's a Coastal Group agent or a cooperating outside brokerage. Because we cooperate with every brokerage in the market through the REIN MLS, your property gets maximum agent exposure, and that one-time fee is what pays for it. No renewal fees or other owner charges — ever again. Once your tenant is placed and the leasing fee is paid, that's it. Lease renewals, administrative charges, and similar costs are not charged to you. Any fee a tenant pays as part of their lease or renewal is fully disclosed upfront in our listings and lease documents — no surprises for you, and no surprises for your tenant, which keeps good tenants renewing. What you'll never see from us: hidden markups, junk fees, or a fee schedule. Your management agreement spells out both charges — the ongoing management fee and the one-time leasing fee — in plain language before you sign. Why We Customize — What Affects Your Management Fee No two properties carry the same workload, so no two owners should pay the same flat rate. Your quote reflects: Property type. A single-family home in Great Neck, a four-unit building in Ghent, a commercial suite, and an office park association all require different management. We price each accordingly. Number of units or doors. Owners with multiple properties or multi-unit buildings benefit from portfolio pricing. Property condition and age. Newer, well-maintained homes generate fewer maintenance events than older properties. Your fee reflects the realistic workload. Location. We manage across Norfolk, Virginia Beach, Chesapeake, and Portsmouth, throughout the greater Hampton Roads region. Service level. Full-service management, lease-only placement, or something in between. Fees by Property Type Single-Family Homes & Condos. Our most common engagement. Full-service management with a percentage-based monthly management fee plus the one-time leasing fee at placement. Popular with local investors and out-of-area owners alike. Small Multifamily (2–10 units). Per-unit or blended portfolio pricing on the monthly management fee. Multifamily owners typically see a lower effective rate per door. Commercial Property. Commercial management is quoted individually — lease structures, CAM reconciliation, and tenant mix vary too much for standard pricing. We manage commercial properties and office park units throughout Hampton Roads. Military & PCS Owners. Hampton Roads is a military market, and we've built our service around it. If you've received PCS orders and need to rent out your home — from another state or overseas — we handle everything on the ground while you're gone. Ask about our PCS owner onboarding. What's Included in Full-Service Management Marketing and syndication of your listing across major rental platforms Thorough tenant screening: credit, criminal history, judgments, references, employment Lease preparation compliant with the Virginia Residential Landlord and Tenant Act (VRLTA) and the Servicemembers Civil Relief Act (SCRA) Rent collection and direct-deposit owner payments 24/7 maintenance coordination with vetted local vendors Automated lease renewal management with market rent analysis Monthly owner statements and year-end tax documentation Compliance with current Virginia landlord-tenant law, including 2026 notice requirements Frequently Asked Questions What is the average property management fee in Virginia Beach and Norfolk? Most Hampton Roads property managers charge a monthly fee between 8% and 12% of collected rent, plus separate leasing fees, renewal fees, and setup charges. At Coastal Group, owners pay the monthly management fee plus a one-time leasing fee at tenant placement — nothing else after that. Do you charge an upfront or setup fee? No. There are no upfront fees, setup fees, or charges while your property is being marketed. Our management fee is based on rent collected, not rent due — so when your property is vacant, our incentive is the same as yours: place a qualified tenant quickly. Do I pay a leasing fee when a tenant is placed? Yes. The leasing fee is ten percent (10%) of the first full month's rent, paid once when a qualified tenant is placed. It's paid to whichever licensed agent brings the tenant, whether that's a Coastal Group agent or a cooperating outside brokerage through the REIN MLS. That cooperation gets your property maximum agent exposure. This is the only fee beyond your monthly management fee — there's nothing further after that. Do I pay a fee when my tenant renews their lease? No. Once the initial leasing fee is paid at placement, you won't pay another leasing or renewal fee for that tenant. Your only ongoing cost remains the monthly management fee. Is property management tax deductible? Yes. Property management fees — both the monthly management fee and the one-time leasing fee — are generally deductible as an operating expense for rental property owners, along with maintenance costs and other expenses. We provide year-end statements and 1099 documentation to make tax time simple. Consult your tax professional for advice on your situation. How do fees work for multiple properties? Owners with multiple doors receive portfolio pricing on the monthly management fee — a lower effective rate per unit as your portfolio grows. Each property placed still carries its own one-time leasing fee. If you own several rentals in Hampton Roads or are building a portfolio, ask us about a portfolio quote. Do you manage commercial properties? Yes. We manage commercial properties and office park units across the Norfolk and Virginia Beach area. Commercial fees are quoted individually based on lease structure, tenant mix, and reporting requirements. I received PCS orders. Can you manage my home while I'm stationed elsewhere? Absolutely — this is one of our specialties. We manage homes for military owners stationed across the country and overseas: tenant placement, rent collection, maintenance, inspections, and full reporting so you always know how your property is doing, wherever you're posted. Get Your Custom Quote Every property is different, and your fee should reflect that. Tell us about your property and we'll put together a straightforward, no-obligation quote — usually within one business day. Request My Custom Quote Or call our Virginia Beach office at (757) 233-9595

Tenant FAQs for Coastal Group Inc. residents in Virginia Beach — maintenance requests, emergencies, HVAC, plumbing & electrical troubleshooting. Tenant FAQs Answers to the questions we hear most often from residents about maintenance requests, repair responsibilities, emergencies, and simple troubleshooting steps to try before submitting a request. Need help now? Submit a maintenance request through your resident portal or call Coastal Group Inc. Realtors at (757) 233-9595. Is This a Maintenance Emergency? Call us immediately at (757) 233-9595. Do not wait to submit a request online if you have any of the following: A gas leak or smell of gas inside the home Active flooding, a burst pipe, or a major water leak No heat when the indoor temperature is below 55°F No air conditioning when the indoor temperature is above 90°F A sewage backup Fire, smoke, electrical hazard, or complete electrical failure A broken exterior lock that affects your security Emergency maintenance requests receive priority attention. For non-emergency issues, please review the troubleshooting steps below, then submit a request through your resident portal if the issue is not resolved. General Maintenance & Policy Questions How do I submit a maintenance request? Please submit maintenance requests through your resident portal whenever possible. Include a clear description of the problem, when it started, and whether it is getting worse. Photos or short videos are very helpful and may allow us to diagnose the issue faster. For emergencies, call (757) 233-9595 immediately. How quickly will my maintenance request be addressed? Emergency issues receive priority attention. Non-emergency requests are reviewed and assigned based on urgency, vendor availability, parts, owner approval when required, and the nature of the repair. Examples of urgent items include active leaks, loss of essential utilities, safety concerns, or conditions that could cause further property damage. Do I need to be home when maintenance is performed? In many cases, you do not need to be home if access has been properly arranged. Some repairs may require you to be present, especially if the issue involves pets, alarms, locked areas, personal belongings, or troubleshooting that requires your input. Please make sure the work area is accessible before the vendor arrives. Who pays for maintenance and repairs? The property owner is generally responsible for normal repairs caused by age, ordinary wear and tear, or system failure. Residents may be responsible for repairs caused by misuse, neglect, damage, failure to report problems promptly, clogged drains caused by tenant use, unauthorized repairs, or damage caused by guests, pets, or occupants. Can I hire my own contractor to make repairs? No. Please do not hire your own contractor or perform unauthorized repairs without written approval from Coastal Group. Unauthorized repairs may not be reimbursed and could create additional problems with insurance, warranties, or property damage. What maintenance am I responsible for as a tenant? Residents are generally responsible for basic upkeep, including: Replacing HVAC filters regularly Replacing light bulbs and smoke detector batteries when needed Keeping drains clear of grease, hair, food, wipes, and foreign objects Reporting leaks or maintenance issues promptly Keeping the home clean and properly ventilated Preventing damage caused by freezing, misuse, pets, or neglect Maintaining the yard if required by your lease What if the repair is not fixed properly? Please update your maintenance request or contact us with details. Let us know what was done, what problem remains, and whether the issue is the same, better, or worse. Photos and videos are helpful. Electrical & Power I lost power to a bathroom, kitchen, garage, or outdoor outlet. What should I check? Many outlets in bathrooms, kitchens, garages, laundry areas, and exterior locations are protected by a GFCI outlet. Before submitting a request: Look for a GFCI outlet with “Test” and “Reset” buttons. Press the “Reset” button firmly. Check nearby rooms, bathrooms, garage outlets, and exterior outlets. Check the electrical panel for a tripped breaker. Turn the breaker fully off, then back on. If power is still out, submit a maintenance request. An outlet is dead, but the breaker looks fine. What should I do? Try resetting nearby GFCI outlets first. A single GFCI outlet can control several other outlets in the home. Also unplug anything that may have caused the outlet to trip, such as a hair dryer, space heater, pressure washer, outdoor lights, or appliance. If the outlet still does not work, submit a request and include which rooms or outlets are affected. A fuse or breaker keeps tripping. What should I do? Unplug devices from the affected area and reset the breaker once. If it trips again, do not keep resetting it. Repeatedly tripping breakers may indicate an overloaded circuit, faulty appliance, moisture issue, or electrical problem. Submit a maintenance request and tell us what was plugged in when the breaker tripped. Gas & Safety I smell gas in my home. What do I do? Leave the home immediately and call the gas company or emergency services from outside the property. Then call Coastal Group at (757) 233-9595. Do not turn lights on or off. Do not use appliances, phones, candles, lighters, or anything that could create a spark inside the home. How do I relight the pilot light on my gas fireplace? Only attempt this if you feel comfortable and the manufacturer’s instructions are available. If you smell gas, stop immediately and leave the property. If the pilot will not light, will not stay lit, or you are unsure how to proceed, submit a maintenance request. How do I test my smoke detector? Press and hold the test button until the alarm sounds. If the detector does not sound, replace the battery if applicable. If the smoke detector is hardwired, chirping after a new battery, missing, damaged, or not working, submit a maintenance request. Heating & HVAC My heat is not working. Where do I start? Before submitting a request, please check the following: Make sure the thermostat is set to “Heat.” Confirm the temperature is set higher than the current room temperature. Replace the thermostat batteries if the screen is blank or dim. Check the HVAC filter and replace it if dirty. Check the breaker panel. Make sure vents are open and not blocked. If you have gas heat, confirm the gas service is active. If the indoor temperature is below 55°F and there is no heat, call (757) 233-9595. My air conditioning is not working. What should I check? Before submitting a request: Make sure the thermostat is set to “Cool.” Set the fan to “Auto,” not “On.” Replace the thermostat batteries if needed. Check and replace the HVAC filter. Check the breaker panel. Make sure the outside unit is clear of leaves, grass, or debris. Do not set the thermostat extremely low. During very hot weather, an air conditioner may only be able to cool the home about 15–20 degrees below the outside temperature. Setting the thermostat too low can cause the system to run constantly or freeze up. If the indoor temperature is above 90°F and the air conditioning is not working, call (757) 233-9595. How often should I change my furnace or HVAC filter? Most filters should be changed every 30 days, unless your lease, filter type, or HVAC system requires a different schedule. Dirty filters can reduce airflow, cause poor heating or cooling, increase utility bills, and damage the HVAC system. Plumbing My drain is slow or clogged. What should I do? Try a plunger first. Do not use harsh chemical drain cleaners, as they can damage plumbing. For bathroom sinks and tubs, hair is a common cause. For kitchen sinks, grease, food, and coffee grounds often cause clogs. Submit a maintenance request if the clog does not clear, multiple drains are affected, sewage is backing up, or water is overflowing. How do I shut off the main water supply? The main water shutoff may be located near the water heater, in a garage, crawl space, utility closet, exterior box, or near the front of the home. If you have an active leak, turn off the nearest fixture shutoff valve if possible. For major leaks or flooding, shut off the main water supply and call (757) 233-9595 immediately. My dishwasher is not working properly. What should I check? Before submitting a request: Make sure the dishwasher is fully closed and latched. Check that the garbage disposal is clear. Run the disposal if the dishwasher is not draining. Make sure dishes are not blocking the spray arms. Clean the filter if your dishwasher has a removable filter. Confirm the circuit breaker is not tripped. If the dishwasher still does not work, submit a maintenance request and describe the issue. Minor Repairs There is a doorknob hole or small hole in the drywall. Am I responsible? Damage caused by residents, guests, pets, moving furniture, door impacts, or misuse may be the resident’s responsibility. Please report the issue rather than attempting an unauthorized repair. We can determine the appropriate next step and whether repair costs apply. Can’t Find Your Issue? If your issue is not listed here, submit a maintenance request through your resident portal and our team will follow up. For urgent issues, call (757) 233-9595. Contact Coastal Group Inc. Realtors Phone: (757) 233-9595 Email: team@coastalgroupinc.com Address: 4605 Pembroke Lake Circle, Unit #203, Virginia Beach, VA 23455

Contact Coastal Group, Inc. for property management, leasing, and residential real estate in Virginia Beach, Norfolk & Hampton Roads. Call 757-233-9595. First name Last name Email Phone Multi choice Renting a property Property Management services Buying a home Selling a Home Current Tenant question General Inquiry By checking this box, I agree to receive SMS text messages from Coastal Group, Inc. at the mobile number provided regarding my inquiry, property listings, or account. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. View our Privacy Policy and SMS Terms . Submit

Review Coastal Group Inc.’s rental application criteria before applying for a rental home in Virginia Beach, Norfolk, Chesapeake, or Hampton Roads. Coastal Group Rental Application Criteria Please Review Before You Apply Before submitting a rental application or paying an application fee, please review Coastal Group’s rental application criteria carefully. Our goal is to help applicants understand the basic rental standards before they spend money applying for a property. Application fees are generally non-refundable once processing begins because screening reports are ordered through outside screening providers. If you know that you may not meet one or more of the criteria below, please contact the leasing agent before applying to explain your unique situation. Application Fee Each adult applicant must complete a separate application and pay the required application fee. The application fee is used to process credit, background, rental history, income, employment, eviction, and other screening reports. Once processing begins, the application fee is generally non-refundable. Pet screening, if applicable, may require a separate pet application or pet screening process. General Rental Application Criteria Coastal Group may consider the following when reviewing a rental application: Credit history and credit score, generally 650 or above Verifiable income and ability to pay the rent Employment or other lawful source of income Rental payment history Prior landlord references Eviction history Judgments or unpaid landlord balances Criminal background information, where legally permitted Pet information, if pets are requested Accuracy and completeness of the application Property-specific requirements, including owner, association, insurance, occupancy, or pet restrictions Meeting one guideline does not guarantee approval. Applications are reviewed as a whole, based on the property, the applicant’s full background, and applicable law. Income and Employment Applicants should be able to verify sufficient income to pay the rent and normal housing expenses. Income may include wages, self-employment income, retirement income, military income, disability income, housing assistance, vouchers, child support, alimony, investment income, or other lawful sources of funds. Applicants may be asked to provide documentation such as pay stubs, offer letters, benefit statements, tax records, bank statements, award letters, or other reliable proof of income. Credit History Credit history is reviewed as part of the overall application. A credit score of 650 or above is generally preferred. Lower credit may require additional review, stronger income, stronger rental history, a qualified co-signer where allowed, or other explanation. Unpaid landlord balances, housing-related judgments, repeated late payments, recent collections, or significant unresolved debt may affect approval. Rental History Applicants should have a satisfactory rental history. Coastal Group may review: Timely rent payment Proper notice to prior landlords Lease compliance Prior complaints or lease violations Property care Prior balances owed Landlord references Unverifiable rental history may require additional documentation or explanation. Evictions and Landlord Debt Prior evictions, unpaid rent, unpaid damages, unresolved landlord balances, or housing-related judgments may result in denial. If there are special circumstances, the applicant should contact the leasing agent before applying to explain the situation. Criminal Background Criminal history may be reviewed in accordance with applicable fair housing laws and company policy. Not every criminal record results in denial. Criminal history may be considered based on the nature of the offense, severity, timing, relevance to resident safety or property protection, and applicable legal standards. Pets and Animals Pet approval depends on the specific property, owner instructions, insurance restrictions, association rules, pet screening, breed or size limitations where lawful, and applicable law. Assistance animals are reviewed separately under fair housing rules and are not treated as ordinary pets. Applicants should not assume a pet is approved until written approval has been received. Automatic or Likely Reasons for Denial An application may be denied for reasons including, but not limited to: False, incomplete, or unverifiable application information Failure to provide required documentation Insufficient verified income Unsatisfactory rental history Unpaid landlord debt Recent eviction history Outstanding housing-related judgments Failure to meet property-specific requirements Pet or animal request not permitted for the property, unless protected by law Criminal history that creates a legally relevant concern under applicable standards Prior conduct that presents a documented risk to the property, owner, neighbors, or other residents Before You Pay to Apply Please do not pay to apply if you already know that you do not meet the rental criteria, unless you first contact the leasing agent to explain your circumstances. We understand that some applicants have unique situations. If there is something in your background that may need explanation, please contact us before applying so we can advise whether it is reasonable to proceed. Consumer Report Notice Coastal Group may use consumer reports, credit reports, background reports, eviction reports, rental history reports, income verification, employment verification, and other lawful screening tools when reviewing applications. Screening provider: [Insert screening company name] Address: [Insert screening company address] Website: [Insert screening company website, if applicable] If an application is denied or other adverse action is taken based on information in a consumer report, the applicant will be advised of their rights, including the right to request a free copy of the report from the reporting agency and the right to dispute inaccurate information. Fair Housing Statement Coastal Group Inc. follows federal, state, and local fair housing laws. Applications are reviewed without regard to race, color, religion, national origin, sex, elderliness, familial status, disability, source of funds, military status, sexual orientation, gender identity, or any other protected class under applicable law. Questions Before Applying? If you have questions about the rental criteria, your application, income verification, rental history, pets, or a special circumstance, please contact the leasing agent before submitting and paying for an application. Coastal Group Inc. Virginia Beach, Norfolk, Chesapeake, and Hampton Roads Property Management https://www.coastalgroupinc.com

Search homes for sale and rent on rein.com, the trusted MLS for Hampton Roads. Listings are verified and updated daily by local real estate professionals. Menu Close PÁGINA PRINCIPAL Norfolk, Virginia Chesapeake, Virginia Propietarios New Page New Page New Page Inversión Especificaciones del propietario Buscar REIN MLS New Page Conozca a nuestro equipo Team Members Búsqueda de alquileres New Page New Page New Page New Page New Page Nuestros servicios Blog New Page New Page New Page New Page Maximice sus ganancias de alquiler ¡Crece con nosotros! Conozca a nuestro equipo Portal del propietario Arrendatario Teléfono (757) 233-9595 4605 Pembroke Lake Circle, Unidad #203 Virginia Beach, VA 23455 © 2026 Todos los derechos reservados por Coastal Group, INC. | Sitio web creado por SeeMeKC

Get info and answers to frequently asked questions by Coastal Group Inc and contact us if you need anything else. Respuestas a las preguntas más frecuentes de los propietarios. Heading 1 ¿Más preguntas? Contáctanos

Thanks for requesting a property analysis, we will be in touch with you soon. ¡Genial! Acabas de dar el primer paso para sacar el máximo provecho de tu propiedad de alquiler y minimizar tu estrés. Here's what happens next: 1 - We'll reach out soon to touch base and clarify your property info. 2 - We'll analyze your property and give you a quote for our services. 3 - If you like what we offer, you can hire us to help you. That's it! Look for a call/text/email from our team soon! Volver a la página principal

How Coastal Group, Inc. collects, uses, shares, and protects your personal information — including SMS communications. Virginia Beach property management. Heading 1 Privacy policy Effective date: May 2026 · Coastal Group Inc. · Virginia Beach, VA Overview Coastal Group Inc. ("we," "us," or "our") is a licensed Virginia real estate brokerage and property management company serving the Virginia Beach, Norfolk, and Chesapeake area. We are committed to protecting the privacy of property owners, tenants, applicants, and website visitors. This policy explains what information we collect, how we use it, and your rights. Information we collect We may collect the following types of personal information: Name, email address, phone number, and mailing address Property address and details provided by owners or applicants Rental application information including employment, income, and rental history Payment information processed through our secure third-party portal Communications with our office via phone, email, or web forms Website usage data collected through cookies and analytics tools How we use your information We use the information we collect to: Process rental applications and manage lease agreements Communicate about properties, maintenance, payments, and account activity Send SMS messages, emails, and other service-related communications Comply with Virginia real estate licensing laws and applicable regulations Improve our website and service quality Respond to inquiries submitted through our website or by phone How we share your information We do not sell your personal information. We may share your information with: Property owners (in connection with their managed properties) Tenants (as required by lease or maintenance activity) Third-party service providers who assist in operating our business (e.g., tenant screening, payment processing, maintenance coordination) — all bound by confidentiality obligations Government agencies or courts when required by law We do not share your mobile number or SMS opt-in data with third parties for their own marketing purposes. Cookies and website analytics Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. This data is aggregated and does not identify you personally. You may disable cookies in your browser settings. Data security We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. All payment processing is handled through PCI-compliant third-party portals. We do not store credit card or banking information on our systems. Data retention We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with Virginia real estate recordkeeping requirements (generally five years for transaction records), and resolve any disputes. Your rights You may contact us at any time to: Request access to or correction of your personal information Request deletion of your information (subject to legal retention requirements) Opt out of SMS or email marketing communications Third-party links Our website may contain links to third-party websites (such as our tenant portal and application platform). We are not responsible for the privacy practices of those sites and encourage you to review their policies. Changes to this policy We may update this policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy. Contact us If you have questions about this privacy policy or how we handle your information, please contact us: Coastal Group Inc. 4605 Pembroke Lake Circle, Unit #203 Virginia Beach, VA 23455 (757) 233-9595 Request a Rental Property Analysis Our approach is to make sure every function is treated as important — not just urgent — so nothing about your Chesapeake property falls through the cracks.

Search rental homes in Virginia Beach, Norfolk, and Chesapeake, VA. BAH-friendly rentals available for military families. Schedule a showing and apply online — we guide you step by step. Call (757) 233-9595. Menu Close PÁGINA PRINCIPAL Norfolk, Virginia Chesapeake, Virginia Propietarios New Page New Page New Page Inversión Especificaciones del propietario Buscar REIN MLS New Page Conozca a nuestro equipo Team Members Búsqueda de alquileres New Page New Page New Page New Page New Page Nuestros servicios Blog New Page New Page New Page New Page Maximice sus ganancias de alquiler ¡Crece con nosotros! Búsqueda de alquileres Portal del propietario Arrendatario Tenant FAQ's (click) Criteria Teléfono (757) 233-9595 4605 Pembroke Lake Circle, Unit #203 Virginia Beach, VA 23455 2026 Todos los derechos reservados por Coastal Group, Inc.

https://coastalgroupinc.managebuilding.com/Resident/public/home Acceso al Centro de Residentes ¡Tu centro de residentes! Tras iniciar sesión, podrá disfrutar de numerosas ventajas, entre ellas la posibilidad de: Paga el alquiler en línea y configura el pago automático. Envíe solicitudes de mantenimiento y consultas generales. Registre información sobre su póliza de seguro de inquilinos. Registre información sobre su póliza de seguro de inquilinos. Mira este breve vídeo. Activar cuenta